1. Introduction
Welcome to Saha ("we," "our," "us," or "the App"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your information when you use our mobile application, websites, and related services (collectively, the "Services").
By accessing or using Saha, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not download, install, or use our Services.
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - United States
- Children's Online Privacy Protection Act (COPPA) - United States
- Apple App Store Review Guidelines
- Google Play Developer Program Policies
- Other applicable international data protection and privacy laws
2. Information We Collect
We collect various types of information in connection with the Services we provide, including:
2.1 Personal Information You Provide
When you register for an account, use our Services, or communicate with us, you may voluntarily provide the following personal information:
Account Registration Information:
- Full name or username
- Email address
- Phone number (optional)
- Password (encrypted and stored securely)
- Date of birth (to verify age requirements)
- Gender (optional)
- Country/Region of residence
Profile Information:
- Profile picture or avatar
- Biography or personal description
- Interests and preferences
- Social media links (optional)
- Language preferences
User-Generated Content:
- Posts, comments, and messages
- Photos, videos, and other media files
- Artworks, creative content, and projects
- Reviews, ratings, and feedback
- Forum and community contributions
Communication Data:
- Messages sent through our in-app messaging system
- Customer support correspondence
- Survey responses and feedback
- Email communications
Payment Information (if applicable):
- Billing address
- Payment method information (processed securely through third-party payment processors)
- Transaction history
- Purchase records
2.2 Information Automatically Collected
When you access or use our Services, we automatically collect certain information about your device and usage patterns:
Device Information:
- Device type, model, and manufacturer
- Operating system and version (iOS, Android)
- Unique device identifiers (IDFA for iOS, Advertising ID for Android)
- Mobile network information
- Screen resolution and display settings
- Device language settings
- Battery level and charging status
- Available storage space
Usage Data:
- App features and functions used
- Time and duration of app sessions
- Navigation paths within the app
- Interaction with content and other users
- Search queries and browsing history
- Preferences and settings
- In-app purchases and transactions
- Error reports and app performance data
Location Data:
- IP address-based location (approximate)
- GPS coordinates (if you grant permission)
- Wi-Fi access points
- Cell tower information
- Region and timezone information
Log Data:
- IP addresses
- Browser type and version
- Access times and dates
- Pages or screens viewed
- Referring/exit pages
- Clickstream data
- Crash reports and diagnostics
2.3 Cookies and Similar Technologies
We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to:
- Remember your preferences and settings
- Authenticate users and prevent fraud
- Analyze app usage and performance
- Provide personalized content and recommendations
- Deliver targeted advertising (with your consent)
- Measure the effectiveness of marketing campaigns
Types of Cookies We Use:
- Essential Cookies: Required for the app to function properly
- Functional Cookies: Remember your preferences and choices
- Analytics Cookies: Help us understand how users interact with the app
- Advertising Cookies: Used to deliver relevant ads (with consent)
2.4 Information from Third Parties
We may receive information about you from third-party sources, including:
- Social Media Platforms: When you connect your social media accounts (Facebook, Google, Apple Sign-In, etc.)
- Analytics Providers: Usage statistics and behavioral data
- Advertising Partners: Ad interaction and conversion data
- Payment Processors: Transaction confirmation and payment status
- Other Users: When they tag you, mention you, or share content with you
- Public Databases: Publicly available information to verify identity
2.5 Permissions We Request
Depending on how you use Saha, we may request the following device permissions:
| Permission |
Purpose |
Required/Optional |
| Camera |
Take photos and videos to share |
Optional |
| Photo Library |
Upload photos and videos from your device |
Optional |
| Microphone |
Record audio for videos and voice messages |
Optional |
| Location |
Provide location-based features and content |
Optional |
| Notifications |
Send push notifications about app activity |
Optional |
| Contacts |
Find friends who use Saha (if enabled) |
Optional |
| Storage |
Save content locally on your device |
Optional |
You can manage these permissions at any time through your device settings.
3. How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
3.1 Providing and Improving Services
- Create, maintain, and authenticate your account
- Provide core app functionality and features
- Process transactions and deliver purchased services
- Personalize your experience and content recommendations
- Improve app performance, stability, and user experience
- Develop new features and services
- Conduct research and analytics
3.2 Communication
- Send service-related announcements and updates
- Respond to your inquiries and support requests
- Send push notifications about app activity (if enabled)
- Deliver marketing communications (with your consent)
- Conduct surveys and collect feedback
- Notify you about changes to our policies or terms
3.3 Safety and Security
- Detect, prevent, and address fraud and abuse
- Verify user identity and prevent unauthorized access
- Monitor and analyze security threats
- Enforce our Terms of Service and Community Guidelines
- Protect the rights, property, and safety of users
- Investigate and respond to legal claims
3.4 Legal and Compliance
- Comply with legal obligations and regulations
- Respond to law enforcement requests
- Protect against legal liability
- Enforce our legal rights and contracts
- Resolve disputes
3.5 Advertising and Marketing
- Display relevant advertisements (with your consent)
- Measure ad effectiveness and engagement
- Create audience segments for targeted marketing
- Provide aggregated analytics to advertisers
- Promote our services on third-party platforms
4. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:
4.1 With Your Consent
We will share your information when you give us explicit permission to do so, such as when you:
- Connect your account to third-party services
- Share content publicly or with specific users
- Participate in promotions or contests
- Authorize data sharing with partners
4.2 Service Providers and Business Partners
We work with trusted third-party service providers who perform services on our behalf, including:
- Cloud Hosting Providers: AWS, Google Cloud, Azure (for data storage and hosting)
- Analytics Services: Google Analytics, Firebase Analytics, Mixpanel
- Customer Support: Zendesk, Intercom, or similar platforms
- Payment Processors: Stripe, PayPal, Apple Pay, Google Pay
- Email Services: SendGrid, Mailchimp
- Push Notification Services: Firebase Cloud Messaging, Apple Push Notification Service
- Advertising Networks: Google AdMob, Facebook Audience Network (with consent)
- Content Delivery Networks (CDN): CloudFlare, Akamai
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders, warrants)
- Law enforcement or government requests
- Requests to comply with legal obligations
- Protection of our legal rights and property
- Prevention of illegal activities or fraud
- Emergency situations involving danger to persons
4.4 Business Transfers
If Saha is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred to the successor entity. We will notify you of any such change in ownership or control of your personal information.
4.5 Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This data may be used for:
- Research and analytics purposes
- Industry benchmarking and reports
- Marketing and promotional activities
- Improving our services
4.6 Public Information
Information you choose to make public (such as public posts, profile information, comments) may be viewed, accessed, or shared by other users and the general public.
5. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction.
5.1 Technical Security Measures
- Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
- Secure Authentication: Passwords are hashed using bcrypt or similar algorithms
- Access Controls: Role-based access control (RBAC) limits employee access to user data
- Firewall Protection: Network firewalls protect our servers from unauthorized access
- Intrusion Detection: Real-time monitoring for suspicious activity
- Security Audits: Regular security assessments and penetration testing
- Vulnerability Management: Timely patching and updates
5.2 Organizational Security Measures
- Employee training on data protection and security best practices
- Strict confidentiality agreements for employees and contractors
- Limited access to personal data on a need-to-know basis
- Incident response and breach notification procedures
- Regular security awareness programs
5.3 Your Security Responsibilities
You also play an important role in protecting your information:
- Choose a strong, unique password for your account
- Enable two-factor authentication if available
- Keep your login credentials confidential
- Log out when using shared devices
- Keep your device and apps updated
- Report suspicious activity immediately
5.4 Limitations
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.1 Retention Periods
- Active Account Data: Retained while your account is active
- Account Deletion: Data deleted within 30 days of account deletion request
- Backup Systems: Backup copies deleted within 90 days
- Transaction Records: Retained for 7 years for tax and accounting purposes
- Legal Compliance Data: Retained as required by applicable laws
- Security Logs: Retained for 12 months
- Marketing Data: Deleted upon withdrawal of consent or after 3 years of inactivity
6.2 Factors Affecting Retention
When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Our legitimate business interests
- The purposes for which we collected the data
- Whether we can achieve those purposes through other means
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
- Right to Access: Request a copy of the personal information we hold about you
- Right to Data Portability: Receive your data in a structured, machine-readable format
7.2 Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
7.3 Restriction and Objection
- Right to Restrict Processing: Limit how we use your information
- Right to Object: Object to processing based on legitimate interests or direct marketing
7.4 Consent Withdrawal
- Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
7.5 How to Exercise Your Rights
To exercise any of these rights, you can:
- Use the account settings and privacy controls within the app
- Contact us at adanmma20@gamil.com
- Submit a request through our in-app support feature
We will respond to your request within 30 days (or as required by applicable law).
7.6 Marketing Communications
You can opt out of marketing emails by:
- Clicking "unsubscribe" in any marketing email
- Adjusting your notification preferences in app settings
- Contacting us directly
7.7 Cookie Management
You can control cookies through:
- Your browser settings
- Our cookie consent tool (if available)
- Mobile device settings (for advertising ID)
8. Children's Privacy
Saha is committed to protecting the privacy of children.
8.1 Age Requirements
- Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction, such as 16 in the EU)
- We do not knowingly collect personal information from children under the minimum age
- Users under 18 should have parental or guardian consent before using our Services
8.2 Parental Controls
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at adanmma20@gamil.com. We will take steps to remove such information and terminate the child's account.
8.3 COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.
9. International Data Transfers
Saha operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other countries where our service providers operate.
9.1 Data Protection Safeguards
When we transfer data internationally, we use appropriate safeguards such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection
- Binding Corporate Rules
- Other legally approved transfer mechanisms
9.2 Regional Compliance
- European Economic Area (EEA): GDPR compliance
- United States: CCPA compliance for California residents
- Other Regions: Compliance with local data protection laws
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third parties.
10.1 Third-Party Responsibility
- We are not responsible for the privacy practices of third-party websites or services
- We encourage you to review the privacy policies of any third-party services you access
- Your interactions with third parties are governed by their own policies
10.2 Social Media Integration
If you connect your Saha account to social media platforms:
- We may receive information from those platforms as described in their policies
- Your activity on Saha may be visible on those platforms
- You can disconnect social media accounts at any time through settings
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
12.1 Your CCPA Rights
- Right to Know: Request disclosure of personal information collected, used, and shared
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the "sale" of personal information (we do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising CCPA rights
12.2 Categories of Information
In the last 12 months, we have collected the following categories:
- Identifiers (name, email, device ID)
- Personal information (as defined by California law)
- Commercial information (purchase history)
- Internet or network activity (usage data)
- Geolocation data
- Audio, visual, or similar information (user content)
- Inferences (preferences, behavior predictions)
12.3 "Do Not Sell My Personal Information"
We do not sell personal information as defined by CCPA. We share information only as described in this policy.
12.4 Authorized Agent
You may designate an authorized agent to make requests on your behalf. We may require verification of the agent's authority.
13. European Union Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
13.1 Legal Basis for Processing
We process your personal data based on:
- Consent: You have given clear consent for processing
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is required by law
- Legitimate Interests: Processing is in our or a third party's legitimate interests (and does not override your rights)
13.2 Your GDPR Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right not to be subject to automated decision-making
13.3 Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection Officer at adanmma20@gamil.com
13.4 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
14.1 Notification of Changes
When we make material changes, we will notify you by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification or email (for significant changes)
- Requesting your consent if required by law
14.2 Your Acceptance
Your continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using our Services and may delete your account.
14.3 Review Regularly
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Important Notice: This Privacy Policy is written in English. If there is any conflict between the English version and a translated version, the English version shall prevail.